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Privacy Policy

Effective Date: January 1, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Fill out our contact forms or request quotes
• Communicate with us via phone, email, or SMS
• Book our detailing services
• Provide feedback or reviews

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our detailing services
• Process your service requests and payments
• Communicate with you about appointments and services
• Send promotional offers (only with your consent)
• Comply with legal obligations

3. SMS Communications

If you consent to receive SMS messages:

• Transactional messages include appointment confirmations and service updates
• Promotional messages include special offers and marketing content
• You can opt out by replying STOP at any time
• Message and data rates may apply

4. Information Sharing

We do not sell, trade, or share your personal information with third parties except:

• With your explicit consent
• To comply with legal requirements
• To protect our rights and safety

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Contact Us

For questions about this Privacy Policy, contact us at:

Email: [email protected]
Phone: (832) 855-7706
Address: 123 Main Street, Alvin, TX 77511

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Terms & Conditions

Effective Date: January 1, 2025

1. Service Agreement

By booking our services, you agree to these terms and conditions. Jesse's Detailing provides mobile car detailing services in Alvin, TX and surrounding areas.

2. Booking and Scheduling

• Services must be booked in advance
• We reserve the right to reschedule due to weather conditions
• Customer must provide accurate vehicle and location information
• Access to water and electricity may be required for certain services

3. Payment Terms

• Payment is due upon completion of services
• We accept cash, credit cards, and digital payments
• Prices may vary based on vehicle size and condition
• Additional charges may apply for excessive dirt or pet hair

4. Liability and Insurance

• We are fully insured and bonded
• We are not responsible for pre-existing damage
• Customer should remove valuable items before service
• We will inspect vehicles before and after service

5. SMS Communications

• SMS consent is optional but recommended for service updates
• Transactional messages help coordinate appointments
• Promotional messages require separate consent
• You can opt out at any time by replying STOP

6. Limitation of Liability

Our liability is limited to the cost of the services provided. We are not liable for indirect, incidental, or consequential damages.

7. Contact Information

Jesse's Detailing
123 Main Street, Alvin, TX 77511
Phone: (832) 855-7706
Email: [email protected]

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Refund & Cancellation Policy

Effective Date: January 1, 2025

1. Cancellation Policy

• Cancellations must be made at least 24 hours before scheduled service
• Same-day cancellations may incur a $25 cancellation fee
• Weather-related cancellations are free of charge
• We may need to reschedule due to equipment issues or emergencies

2. Refund Policy

• Full refunds available if service cannot be completed due to our fault
• Partial refunds may be provided if service is incomplete
• No refunds for services completed to satisfaction
• Refund requests must be made within 48 hours of service

3. Rescheduling

• Free rescheduling available with 24+ hours notice
• Weather-related rescheduling is always free
• Emergency rescheduling will be accommodated when possible

4. Satisfaction Guarantee

• We stand behind the quality of our work
• If you're not satisfied, we'll return to address any issues
• Satisfaction concerns must be reported within 24 hours
• We reserve the right to inspect work before providing remedies

5. Payment Disputes

Any payment disputes should be directed to our customer service team within 7 days of service completion.

6. Contact for Refunds/Cancellations

Phone: (832) 855-7706
Email: [email protected]
Response time: Within 24 hours